Shipping to the United States

About 60% of our candles go to homes in the United States. We would rather tell you exactly what crossing the border costs than let you find out at your door.

This page is the honest version. What you pay, who collects it, what we can promise, and what we cannot.

You are charged in US dollars

Prices show in USD when you shop from the United States, and that is the currency your card is billed in. No conversion surprise on your statement.

Shipping

Shipping is calculated live at checkout from your address and the weight of your order, so you see the real number before you pay.

• Free shipping on orders of $125 USD or more.
• Under $125 USD, live carrier rates apply. Last season most US orders paid between $7 and $25, with larger multi-box orders running higher.
• UPS carries most US orders. PO Boxes may ship Canada Post at our discretion, since UPS cannot always deliver to them.

Duties and brokerage are yours, and we will not pretend otherwise

Beeswax candles shipped from Canada into the United States can attract import duty and a carrier brokerage fee. Those charges are the customer's responsibility. They are collected by the carrier, not by us, and they are not included in the total you pay at checkout.

We are not able to quote your exact figure in advance. Duty depends on tariff rules that changed in 2026 and are still settling, and brokerage depends on the carrier and the service used. Anyone who promises you a precise landed cost from a webpage is guessing.

What we can tell you plainly: as we currently understand the rules, candles under tariff heading 3406.00.00.00 face a substantially higher US duty rate than they did in 2025, and being made in Canada does not exempt them. We are working through the detail with our broker and will update this page as it firms up rather than leave a comfortable number sitting here.

If a predictable total matters more to you than anything else, order above the free-shipping threshold and contact us first. We will tell you what we know about your specific shipment before you commit.

What last season actually looked like

Between 1 August and 31 December 2025 we shipped 185 orders to US addresses. The typical order was around $105 USD for roughly five candles. Orders ranged from $20 to $342 USD. That is the real spread, not a marketing average.

Worth knowing: no duty was collected at checkout on any of those orders. Charges that arose were handled between the customer and the carrier. We are telling you that because the 2026 rules are different and we do not want last year's experience setting your expectations.

How long it takes

We pour and pack in Revelstoke, British Columbia. Orders leave our studio within two to three business days. UPS transit into the United States is typically three to seven business days depending on how far you are from the border, and customs clearance can add a day. October and November are our busiest months, so ordering early in the season is the difference between a candle on your table and a candle in transit.

Returns across the border

If something arrives damaged or wrong, tell us and we will make it right, usually by sending a replacement rather than asking you to ship a broken candle back across a border. Photographs help. We have been doing this long enough to trust people.

Return shipping on a change-of-mind return is the customer's cost, and duty or brokerage already paid to a carrier cannot be refunded by us because we never received it.

Why it is still worth the trip

Pure beeswax has a naturally high melting point, higher than soy or paraffin. That is why our candles hold their shape in a warm room, burn slowly rather than racing down, and give you far more hours per candle than a soft wax can. It also means they survive a long summer truck ride better than most candles do.

Two ingredients: Canadian beeswax and a cotton wick. Nothing added, nothing to hide, and a burn time long enough that the cost per evening is lower than the shelf price suggests.

Questions we get asked

Will I be charged duty?

Possibly, and we cannot tell you the amount. Duty and brokerage are collected by the carrier and are your responsibility. Budget for it rather than being caught out by it.

Can you mark the parcel as a gift to reduce duty?

No. We declare shipments accurately. It protects you as much as it protects us.

Why is shipping more than I expected?

Candles are dense. Wax is heavy for its size, and carriers price on weight. Combining your order into one shipment is almost always cheaper than two smaller ones, which is part of why the free-shipping threshold sits at $125 USD.

Do you ship to Alaska, Hawaii and PO Boxes?

Yes to all three. Alaska and Hawaii carry higher carrier rates, and PO Boxes may travel Canada Post instead of UPS.

Can I order a large quantity for an event or as gifts?

Yes, and we would like to hear from you before you build a big cart. Larger US orders benefit from being planned rather than placed, both for shipping cost and for customs paperwork. Get in touch and we will work it out with you.